About Me
Hi, I’m Dana.
I design and develop learning experiences that make complex information easier to understand, easier to use, and more engaging for the people who need it.
How I Help
I support each stage of your learning project.
Your project may start with an idea, existing content, a course that needs improvement, or training that has already launched. Select the stage that best matches where you are now.
Plan
Clarify the direction.
If you have an idea, request, or early training need, I help clarify the goal, audience, scope, and best path forward.
- Clarify goals and audience needs
- Organize content or stakeholder input
- Recommend the best starting approach
Design
Shape the learning experience.
If you have content, slides, notes, or source materials, I help turn them into a clear, useful learning flow.
- Structure the learner experience
- Simplify complex or dense information
- Plan examples, practice, and interactions
Build
Create practical materials.
When the direction is clear, I help build polished learning assets that your team and learners can actually use.
- Build Storyline or Rise courses
- Create guides, slides, scripts, and job aids
- Develop visuals, interactions, and support materials
Improve
Refine what exists.
If you already have training, I help improve clarity, structure, flow, visuals, accessibility, and learner usefulness.
- Improve clarity, consistency, and flow
- Refresh visuals and engagement
- Review usability and accessibility
Evaluate
Decide what comes next.
After launch, I help use feedback, updates, and lessons learned to guide thoughtful improvements over time.
- Review feedback and update needs
- Identify friction points or gaps
- Recommend practical next-step improvements
What I Create
Learning solutions built around what people need to do.
Not every learning need calls for a traditional course. I design and develop the right combination of learning, practice, guidance, and performance support for the audience and the work.
Scenario-Based Learning
Realistic situations that give learners a chance to make decisions, practice judgment, and see the consequences of their choices.
Decisions • conversations • branching practiceeLearning Experiences
Structured digital learning ranging from focused microlearning to highly customized interactive courses.
Storyline • Rise • microlearningSoftware & Process Training
Guided learning that helps people understand systems, workflows, tools, and the steps they need to complete on the job.
Walkthroughs • simulations • process practiceILT & VILT Materials
Instructor-led experiences designed to help facilitators teach consistently while still creating space for discussion and practice.
Facilitator guides • participant guides • slidesPerformance Support
Resources designed for the moment of need when the best solution is something learners can quickly reference rather than memorize.
Job aids • guides • checklists • reference toolsVisual & Video Learning
Visual explanations that simplify information and help learners understand concepts that are easier to show than describe.
Explainers • graphics • infographics • videoIndustry Experience
Different industries. Same goal: make learning useful.
Quick Reference
Common terms for learning projects.
Learning projects often come with familiar terms, acronyms, and decisions that are not always clearly explained. Use the glossary as a quick reference to understand key instructional design terms and find related posts or resources when they apply.