eLearningbyDana

Deliverable

A deliverable is a defined project output created and provided as part of the learning solution, such as an eLearning course, job aid, video, facilitator guide, or other learning resource.

Deliverable

A deliverable is the agreed output someone expects to receive.

In a learning project, a deliverable might be a course, video, job aid, facilitator guide, LMS package, source file, or a combination of several items.

Strong project planning makes the deliverable clear before development begins — not at the moment of handoff.

A Deliverable Can Be More Than the Course

Think about everything the recipient needs to launch, use, support, or maintain the learning solution.

✦
Deliverable Final + usable + agreed
→
Learning Course, simulation, video, ILT, VILT, or practice experience
Support Job aid, learner guide, facilitator guide, or reference tool
Technical SCORM package, web files, captions, media, or LMS-ready output
Maintenance Source files, assets, documentation, versions, or update notes
The deliverable is the usable package that fulfills the agreed project commitment — not simply the file the designer built.

Define “Done” Before Development Starts

“Build an eLearning course” sounds clear until different people imagine different outputs, features, files, and review expectations.

1
Define the output

Identify the format, tool, scope, audience, length, and required supporting materials.

Example: 20-minute Storyline course + learner job aid
2
Define the requirements

Confirm branding, accessibility, functionality, LMS standards, scoring, and technical expectations.

Example: WCAG-aligned, SCORM 2004, 80% passing score
3
Define acceptance

Agree on reviewers, approval authority, review rounds, testing, and what signals final acceptance.

Example: SME approval + client QA signoff
Clear acceptance criteria protect both the client and the development team from late-stage scope confusion.

Different Stakeholders Judge the Deliverable Differently

A strong deliverable has to work for more than the person who created it.

Client or Business Owner Does it match the agreed scope, address the learning need, reflect the right content, and feel ready to launch?
Hiring Manager Can you explain what you personally created, what decisions you made, and how your work contributed?
LMS Administrator Is the package configured correctly, tested, named, versioned, and ready for deployment and tracking?
Future Maintainer Can another person find the source files, understand dependencies, and update the learning later?
Before handoff, ask: who receives this next, and what do they need to confidently use it?

LMS Handoff Includes More Than a ZIP File

The LMS administrator may need technical information about how the course should launch, track, complete, and report.

Package Final Output

Provide the approved SCORM, xAPI, cmi5, web, video, or other delivery package.

→
Configure Tracking Rules

Document completion criteria, scoring, passing requirements, resume behavior, and other important settings.

→
Verify LMS Testing

Confirm launch, completion, score reporting, bookmarking, links, media, and final version.

If another person must deploy the learning, the information they need to deploy it successfully is part of the handoff.

Plan for the Person Who May Update It Later

A published course may be the launch deliverable, but organizations often need the editable files and context required for future maintenance.

Think ahead
Could someone else maintain this six months from now?

Handoff should reduce guesswork for the next designer, administrator, vendor, or internal team.

✓
Source files Storyline, design, video, audio, or other editable project files
✓
Assets Images, fonts, logos, audio, video, templates, and licensed media
✓
Documentation Version notes, settings, file naming, links, and update instructions
✓
Ownership Clarify what the client receives and what remains with a vendor or tool
A clean handoff makes the work easier to maintain and reduces dependence on the original developer.

Before You Call the Deliverable Complete

Review the final output from the recipient’s perspective, not only from the developer’s perspective.

Final question
Can the recipient confidently use what I am handing over?

Completion means the output is approved, usable, technically ready, and supported by the information needed for the next step.

✓
Agreed files included Nothing required by scope is missing.
✓
Content + functionality approved Reviews and required revisions are complete.
✓
Accessibility + technical needs checked Required standards and platform expectations are addressed.
✓
Handoff context included The next person knows what they received and what to do with it.
The deliverable is not simply what you built. It is the complete, usable output another person can confidently receive and put into action.

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